VOX unable to load VOX Cloud Storage Music on new iPhone 15

#1

Recently upgraded my phone to an iPhone 15 Pro. Installed and signed into my premium account on the VOX app, but VOX just doesn’t seem to load any of my music from the VOX Cloud Storage.

I have signed in and out and reinstalled the app multiple times to no luck.

The music should show within a few sections when signing in, similar to VOX in my windows laptop but not having any luck and don’t know what to do……

Any help?:

UPDATE - Got the following error message:

VOX Cloud Synchronization
Error
Request failed: bad gateway (502) / (nulled

UPDATE - Opened up the app just now and everything loaded as it should. Must have been a one off bug yesterday. Phew!

#2

I’m having the same issue, help!

#3

I saw that over the weekend, but it worked again the other day. Just checked and it seems to be working for me.

Hopefully it stabilizes for everyone soon.

#4

Hopefully, it’s just an issue for a day or two and things go back to normal. Thanks for reaching out.

#5

I can confirm, it’s back! Seemed to be down for about a day. Back to normal on all my devices.

#6

Ugh, that’s frustrating when your iPhone’s storage won’t load. Let’s try a few things.

First, give it some time. Sometimes, it can take a while, especially if you have a lot of stuff stored on your phone. Just let it sit for a few minutes and see if it loads.
If that doesn’t work, try restarting your phone. It’s a simple fix that can often solve weird glitches. Just turn it off and on again.
If restarting doesn’t help, you might want to check for any software updates. Go to Settings > General > Software Update and see if there’s anything new. Sometimes, updates can fix bugs that cause issues like this.

If you have problem persist after trying these solution, you can follow for more details assistance below.
iPhone Storage Not Loading

#7

Thanks for the reminder that shutting off/turning back on (rebooting) a device weirdly cures myriad ills. There was no sound on the Vox app on my iPhone 15 Pro after I copied a flac file to it from Files (the flac file played normally in Files). After a few hours in perplexity I found your post, did the shut off/on and voila- sound.
Music to my ears:)