VOX crashes on startup

#1

Nothing has really changed on my laptop, but VOX has now started crashing when starting up. Max OS X 10.10.5 (same result on 10.10.4.x) on a MBP 13" 2015. Attached is a crash dump.

#2

Oh and BTW, I've also tried uninstalling and reinstalling VOX to no avail.

#3

Will check with Sergey.

#4

Hi Sahab,

Could you please launch the attached script from the link below, please note that it will reset the VOX completely:
https://www.dropbox.com/s/rvx1f6t00kk6ka4/ResetVox.zip?dl=0

Choose - "Yes, reset all". Launch VOX.

Let us know if it solves the problem.

#5

Cool, that fixed it thanks!

#6

Perfect :) Feel free to write us back anytime.

#7

I am also having a crash on startup as of today. In the console, I see the following error:

24/08/15 19:52:10.414 taskgated[13]: killed com.coppertino.Vox[pid 63159] because its use of the com.apple.developer.aps-environment entitlement is not allowed (error code -67030)

I have tried using the reset app, but to no avail.

#8

So this morning VOX crashed while playing some music and it crashes on startup again. Attached is a crash report. The reset script above worked, but obviously that's not a very fun solution to this problem.

#9

We will definitely fix these crashes within the next updates.

Please feel free to write us back if you happen to have any questions and thank you for understanding on this matter.