Vox can't see iTunes music library

#1

Hi!
Was using VOX for a pretty long time, but something happened and now player can’t see my iTunes songs, just “The MDMA - VOX” song. Tried to reinstall app 5 times but didnt helped.

Using Vox since 2016 or 2017
Using iPhone SE
iOS 12.1.3

#2

Hi,

Can your please advise how do you store those music files on your iOS device?
Inside VOX App or synced from iTunes?

OR

Or do you store those files in VOX Cloud?

#3

I downloaded all my music from iTunes Music through my iPhone(just online downloads, without synching with iTunes on my PC)

#4

Are those files can be reached using Native music app at the moment?

#5

Yes, can see all my music on my native app and using different player(named Boom)

#6

Did you check your Library view filters? Are all of them enabled?

What is your current version of VOX app?

#7

I’ve checked all filters, reinstalled app and so on, yes, i did all what possible to see my music, i’m not newb in this. It has DRM rights. Is this the reason i cant see music?

#8

VOX can NOT play DRM protected files.

VOX uses its own awesome audio engine, which allows it to support tons of audio formats including FLAC. It gives many other great features like BS2B, custom equalization, sample rate sync etc…

All that features make VOX unique and lets users get beyond the scope of Apple audio engine.

#9

Sure, this is why i love Vox. So as i understood the only way to listen my music through Vox is only by uploading it via iTunes or using premium Cloud solutions?

#10

I have the same issue. I’ve used Vox before in the past and works ok with the exception that not all my songs appear. I deleted Vox a while back and decided to try again. My subscription is active but can’t sync iTunes. My music is transferred from iTunes to my music app on my iPhone. My songs are iTunes purchased, Apple Music and from my CD’s. Plus, it takes forever for the radio stations to load.

#11

If you already have a VOX Premium subscription, you may also try to use VOX Cloud to sync your music files over all Apple devices you got, avoiding iTunes at all!

#12

I have Vox app in my iPhone and Macbook. The Macbook version shows all my songs including Apple Music. I have the VOX Cloud in my iPhone turned on to sync but only see some songs. There are some albums in the library but only one song from each album is displayed. Plus when I choose Collection nothing shows up, only the sample song. How do I upload my songs to Vox app in my phone?

#14

YES, Apple does that to prevent you from playing or transfering music on itues to another device, if you want to do that, you have to download a drm removal tool to remove that protection and then transfer the music files into another device, then you can listen to them