VOX 2.1.10 doesnt scrobble to last.fm

Anonymous · 2014-10-04 09:43:29 UTC

After installing new version of VOX from website via direct download the last.fm scrobbler didn't work. I tried to enable/disable him, tried to re-login VOX at Last.fm website, but it doesn't work. Any ideas?

Anonymous · 2014-10-05 17:32:09 UTC

I second that.

Anonymous · 2014-10-06 03:06:24 UTC

I third that. Tried both reinstalling the direct version and app store version. Scrobbling not working.

VOX_Support_Team · 2014-10-06 13:57:42 UTC

Hello guys.
We are aware of this issue, you can expect hot-fix for this bug in DMG version.

Anonymous · 2014-10-14 13:22:03 UTC

so whats about this issue? i have same with 2.1.11

Anonymous · 2014-10-15 10:22:03 UTC

Same here with 2.2.9

Anonymous · 2014-10-16 14:29:01 UTC

same here unfortunately

Anonymous · 2014-10-30 20:24:10 UTC

Here too...annoying! It seems to work sometimes but not always. When's it going to be fixed?

Anonymous · 2014-11-01 20:35:36 UTC

Now it's scrobbling, which is great, but it's submitting each track twice. It looks like you're listening to two copies of the same album at the same time. Which I'm not. What's up?

Anonymous · 2014-11-02 20:06:09 UTC

I am having the same problems with the most recent version of vox. It shows me the currently playing track on both the last.fm app on my desktop and also on the last.fm webpage. But it will not register the tracks on my recently listed tracks,
I have tried to fix it by both reinstalling vox on my mac and also redoing the connection to last fm but the problem remains...

Anonymous · 2014-11-03 14:12:15 UTC

I've got the same problem as Daniel, the tracks don't show up in the list, and the Last.fm counter numbers don't change.

Anonymous · 2014-11-03 15:41:20 UTC

Med Vänlig Hälsning/Best Regards
Daniel Månsson
Bennebolsgatan 36. Spånga 16350
0703158872

Anonymous · 2014-11-03 18:32:39 UTC

Same problem, looks like I will be switching to another player

VOX_Support_Team · 2014-12-18 15:10:00 UTC

We have already fixed this problem. Let us know if it appears again.

Anonymous · 2014-12-28 17:36:36 UTC

Still happens to me.

VOX_Support_Team · 2015-01-09 15:37:34 UTC

May we ask you to send us logs that appear when you are experiencing your issue?

Here is the instruction:

Launch Finder>Applications>Utilities Folder>Console. Once it's open, click on "Clear Display".
Try to reproduce the problem with VOX.
When it is done - go back to Console and in the Tray Menu click on "File">Save a Copy As…

After that - send us a .log file that you have got.

Waiting for your reply.

VOX_Support_Team · 2015-05-20 11:13:53 UTC

The discussion has been closed.