Unable to set Loop Download Location


#1

I am running the latest version at this time, 2.8.30 for OS X. I went to download a few songs for offline use and I get a message saying I need to set my download location. I click OK and nothing happens.
I go to Loop preferences and when I try to set the download location, nothing happens. I click Change but I never get prompted to select the folder. Is there a preference file I can set this in?


#2

Hi Ryan,
Thanks for asking.

Re: "I go to Loop preferences and when I try to set the download location, nothing happens."
Can you take a screenshot of that window? Do you have more than one display connected? After clicking change - it should ask you to specify its location.


#3

gif


#4

When I try, the Finder window never opens to allow me to choose the folder. See attached gif. I get the spinning ball but no finder window.


#5

Ryan,
Close VOX, and run this command in terminal:

launchctl remove com.coppertino.VOXCloud

It will restart LOOP agent and should solve this problem.


#6

That fixed it. Thanks


#7

Great to know! Sorry for the inconvenience and have a fantastic Tuesday!


#8