Two days now: "Loading your Vox Cloud..." "Oops... There was a problem" "Vox Cloud is unavailable now"


#1

Can’t use the cloud. Above are the messages I’m getting. Before this happened it crashed a couple times.
Using Mac, Catalina.


#2

Hi,

Thanks for reaching out!

Please try to re-boot the VOX app and the Loop app (a Vox Cloud icon in the menu bar)

Choose “Quit” option in the drop-down menu.

If no use, try to re-login to VOX app using your VOX account:

  • Go to VOX Preferences (CMD + “,”)
  • Open Account tab and Sign Out \Sign In to VOX app using your VOX account.

If no use, try to execute following commands to perform a “hard re-sync”:

Close VOX and open Terminal. Paste\Execute commands, one by one:

launchctl remove com.coppertino.VOXCloud

Press enter.

/System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -kill -r -domain local -domain system -domain user

Press enter (this one will take a while).

Start VOX, go to VOX > Preferences > Account and re-login with your personal VOX account.