Spotify won't update


#1

I was able to install the app (iphone 8, ios 12.2) and sync with my Spotify premium account, but once synced, it never picks up changes. If I add or delete albums from my library, nothing changes in Vox. Have tried reinstalling app, clearing cache and forcing sync.

Any suggestions?


#2

Hi,

Thanks for reaching out!

What VOX version are you on?

Did you try to re-authorize your Spotify account in VOX app? (by re-logging in with your Spotify account in VOX app)


#3

I’m on the latest version available via the itunes app store.

yes, doesn’t make any difference.


#4

Hello? Is this thing on?


#5

To sync Spotify playlists to Vox app, there is an alternative way to make it possible. You can have a try of AudFree Spotify Playlist Converter to download Spotify music as local files and convert them to common files. And then you can sync them to your Vox app with ease.
It could be a little complex. So you can firstly try to re-authorize your Spotify Premium account on Vox app to see it works well. If not, you can have a try of this way I mentioned above.