Songs losing parts of their playtime on iOS


#1

I am a new subscriber, but a few times now, several songs that are say 4 minutes long have been cut short on iOS, losing a minute or two. Same songs have not been affected on the Mac. The only way to resolve this has been delete the songs and upload them again, but since this is happening often, it makes VOX very unreliable and impossible to use.


#2

Thanks for your post!

Are there some particular tracks affected?

May I ask you to share some Track names (Album, by Artist) and we will check them on our side.

Also, please to try download those tracks locally on your iOS device and check if they play fine from local storage, to exclude internet connection issues.