Renewal today


#1

Just got hit with a Vox premium renewal in my PayPal account, which is the last place in the world I wanted it to go. Now it’s too late.

  1. A warning a few days in advance would be nice.
  2. I don’t see a way to change the payment method on the site. The only option is to cancel the account, which I’m pretty sure you don’t want me to do.

Please advise.


#2

Hi!

Thanks for contacting us!

We have such notifications unless you’ve unsubscribed from VOX newsletter after that e-mails wouldn’t be delivered.

A warning a few days in advance would be nice.

There is no way to do it directly on the website. I propose to contact our tech. support in private: https://vox.rocks/support

I don’t see a way to change the payment method on the site. The only option is to cancel the account, which I’m pretty sure you don’t want me to do.


#3

deep,

The first thing I do after subscribing to a subscription is cancel it. Your subscription usually remains valid until the paid period ends (it appears to be the case here), and then you have a choice about how you want to renew.