Radio is not working on Vox player for IOS but is working on macOS on the same account settings


#1

I have premium subscription but can’t listen to the radio on IOS - simply can’t find any station. On macOS everything works. Any Ideas?


#2

Me, too, but I haven’t been able to get it to work on my desktop Mac either.


#3

Thanks for reporting!

We are looking for some details about this case, please share them with us if you have time or reach our tech.support here: https://vox.rocks/support to get individual support.

Some questions to shed light on this issue:

  • Which macOS and VOX versions do you have installed?
  • Have you already tried to re-login to VOX app using your VOX account?
  • Do you have all other Premium features available, besides the Radio feature?