Only half of library uploaded


New to Vox so please bare with me if I’m missing something stupid.

I have 23k music tracks on Apple Music, uploading with VOX universal tppk about 5 hours but report shows only 13k have been uploaded.

What am I missing?



You are not missing anything, the system is not allowing me to upload files and I constantly get error messages saying my upload has failed. It never used to be like this but I have paid for a service that has no support or customer service