Loop on Mac keeps starting and quitting

#1

Loop on my Mac (El Capitan) keeps starting and quitting in rapid succession (every few seconds). This seemed to start after I had begun a fairly large upload of many files. How can I stop this behaviour and keep Loop up and running? Thank you.

#2

The discussion is now public.

#3

Hi,
Sorry for inconvenience.
Here is diagnostic tool. Please unzip it, launch and send to us archive which it generates. It will help us to investigate the reasons.
Looking forward for Your answer!

#4

Hi there. Thanks for the message. Here’s the archive. Andrew

Andrew Lindesay

#5

Thank You for assistance.
Here is some steps You can try:
1.Klick LOOP icon in menubar and "Quit"
2. Quit VOX app and delete it from "Applications" folder
3. Empty trash
4. download and install VOX app again
5. LogIn to LOOP and ReUpload files again.

Please let me know if it solves the problem.

#6

Tried that already. Loop just says "Oops… There was a problem. Loop is unavailable now". Any other ideas?

#7

I asked You to reinstall VOX because there was pretty old version of LOOP in Your logs.
Please take this steps carefully, It's important to quit LOOP first,than remove VOX app

  1. Quit LOOP from menubar
  2. Remove VOX app from application folder and from any other folders on Your hard drive if You have any.
  3. launch this command in terminal: launchctl remove com.coppertino.VOXCloud
  4. Download again from AppStore and install, but don't open app.
  5. launch this command in terminal: /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -kill -r -domain local -domain system -domain user
  6. Login to LOOP and drag and drop tracks to VOX to upload.

Looking forward for Your reply.

#8

This seems to have worked. Thank you.

#9

The discussion has been closed.

#10