I got a new computer Windows 8. Downloaded VOX Universal…signed in and just get a loading artists message. None of my cloud content will load. Restarted computer. Uninstalled - reinstalled. Same issue. My content is still available on my iphone and ipad but I cannot add anything new from my computer or access my content on the computer from the app. Not getting much response from support.
Loading Artists Error
jay.knecht
#2
Here is some of the error coding before the loss of data:
time=“2024-07-13T14:58:29.841227” level=error msg=“command error” cmd=player.pause error=“the track did not playing”
time=“2024-07-13T14:59:58.374668” level=error msg=“could not set upload item status” error=“database table is locked: database is deadlocked (6)”
time=“2024-07-13T15:00:21.983200” level=error msg=“could not upload file chunk” error=“file cloud response: {“answer”:{“cmd”:“upload”,“status”:6,“error”:“File cannot be commited”}}”
time=“2024-07-13T15:00:22.054850” level=error msg=“could not upload file chunk” error=“file cloud response: {“answer”:{“cmd”:“upload”,“status”:6,“error”:“File cannot be commited”}}”
railrider
#3
Uploaded 70 flac files using VOX Universal and nothing showing up on my Windows machine.
Screen is stuck on Loading Artists.
jay.knecht
#4
Mine is still showing the same unfortunately since Wednesday/Thursday . I’ve read recently where the war is intensifying in Kyiv…so hopefully everything is ok with them. I will hang tight for a few days and try again.