I've tried on two different desktop clients, many times.
Each time, it looks like the tracks have gone, but when I click back to Loop, they appear again.
I want to delete everything and start over. Please help!
I've tried on two different desktop clients, many times.
Each time, it looks like the tracks have gone, but when I click back to Loop, they appear again.
I want to delete everything and start over. Please help!
Hey jhuntweb,
stay logged only at one desktop client, sign out from any
others.
Then:
1. Sign Out > Sign In into LOOP
2. cmd+A > delete All > (check Preferences from Menu Bar)
3. Sign Out > Sign In into LOOP again
Write us how it goes!
Thanks, but unfortunately, it doesn't seem to work.
I signed out of both of my Macs (including all user accounts). I
even
signed out of the iOS app and deleted it. Then followed the
instructions, being logged in on only one machine.
No matter what, when I sign in, the library always comes back.
Could you delete it from your end?
Thanks!
Hi,
sorry to have kept you waiting. Check your account, please, it
should be empty now.
Write us if you have additional questions.