FLAC files don't show album artwork


#1

I want to love this app but I would be using it for FLAC files and every time I add FLAC files to it, they do not show the album artwork. I know the artwork is there because I add it in the meta and it shows up with other players.

Please fix so add support for FLAC album artwork.


#2

The discussion is now public.


#3

Hi,

Actually it should work fine. Could you please tell us how exactly you were uploading those files and maybe there is a way for you to provide us with the samples ?

You can upload them on DropBox for instance.

Looking forward to hearing back from you!


#4

This is indeed an issue, none of my artwork appears on Vox for iPhone (Collections transferred via iTunes), and of those collections, only some of them appear correctly in Vox for Mac. In fact, I see very erratic behavior with artwork in Vox for Mac. Occasionally it will ignore my embedded artwork and display some random Johnny Cash album.


#5

I can try to upload some FLAC files to DropBox this evening. I am at work now and do not have access to my computer. But I can tell you that it has been every FLAC file that I have uploaded into VOX that does not display album artwork. And these same files are uploaded into the Onkyo HF Player on my iPhone and have no problem with the artwork.

The way that I am uploading them are connecting my iPhone 6 with iOS 8.3 to my MacBook Pro 15" Retina display with the most current operating system and most current version of iTunes and I go into apps on the iPhone within iTunes, select VOX and click on add and add the individual FLAC files.


#6

I should say that any mp3's that sync to my iTunes library correctly display album artwork in VOX, just not the FLAC files.


#7

Hello,

I replied earlier with the details of how I am uploading files. I just tried uploading two new albums that are fine in another player but when uploaded into VOX I do not see any album artwork. I’ve put these two album files on dropbox at https://www.dropbox.com/sh/x7gzokttqu8esix/AACNTASZ2nR8D8IK2pvnQdui...

Scott


#8

If necessary I can upload files as well that reproduce the same issue.


#9

These aren't the only files though. I've tried it with many different albums and it doesn't matter. Anything that is a flac file doesn't show album artwork.

Sent from my iPad.


#10

We're currently investigating this issue.

We will try to fix it in the future updates, thank you for providing us with the samples.


#11

Thank you, I will go ahead and remove those files from the dropbox then. How will I know when the issue is fixed? I’m not really using the app until it is fixed.


#12

Probably it will be fixed within the next update.

You will receive a notification when it will be available.