Fails to stream or download


#1

Vox Player on Mac fails to stream anything from Vox Cloud. Neither will it download. All my music appears in the VoxCloud list but won’t play or download. It also seems to have trouble uploading. No problem playing from files on local hard drive. I am logged in to Premium with no problem.
Could you check the state of my account and see if you can diagnose?
Many thanks.


#2

Hi,

Thanks for the notification, the test has been done and your Library seems to be OK.

Please tell us, what exactly happens, when you try to play\download files from VOX Cloud?

Can you name some particular files that do not play\download? We will doublecheck them individually.

In meantime, we suggest the following:

Close VOX, open Terminal and paste commands:

launchctl remove com.coppertino.VOXCloud

/System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -kill -r -domain local -domain system -domain user

Start VOX, log in with your VOX account and check if streaming working fine?