Duplicate Files

#1

Where are the folder files located on a mac? I have mega duplicates and deleting is too slow manually.

#2

Hi,

We are currently developing the method to remove these duplicates automatically.

Thanks for your understanding on this matter.

#3

Suggestion for IOS app. Landscape mode would be a plus for viewing. Especially in the car or truck when driving.

#4

chmfisk, use Song Sergeant (Mac OS X) and do some housecleaning to fix your stuff!

I say that sarcastically.

Still, Vox, when you implement this, please include priority formats. i.e Use Apple Lossless over Apple iTunes AAC files of the same song.

Thanks!

#5

Hello

I`am actually having the same problem pthat previous users have described, duplicated, sometimes three or four times, songs, this is a big setback and makes almost impossible to listen to any album as you have to skip tracks all the time.

If there is any aditional info y can provide to help you solve this issue let me know, I am very happy to finally have found some lossless stream service, but this is too big a setback to keep being suscribed to your service unless it gets solved soon.

Best regards

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#6

Hi Daniel,

Which version of VOX do you use? We've implemented duplicate removal feature in the recent updates.

Waiting for your reply.

#7

Hello

Latest one fro the app store, version 1.0.7 from July 14th according to apple app store information, also downloaded yesterday new version of loop for my mac, i have tried not only killing the app, but reinstalling, etc, and the problem persist,

On the contrary, on the vox for mac app, everything works just fine

#8

Daniel, if we understood you correctly - it does not show up the duplicates on OS X but they appear on iOS, right?

Thanks!

#9

Hello

Yes, you have understood it perfectly.

On Vox for OSX -> zero problems so far
On Vox for iOS -> duplicate songs, or triplicated songs, see attachment

I forgot to mention that some of these abums duplicates have appeared just today, i mean, yesterdaythey did not exist.

I have my vox account registered to Loop with the same email i am using here, in case you can see my uploaded files and account, see if there may be some clue there to help you solve this issue.

#10

Thanks, our new iOS version is waiting for review and as soon as it will be approved - these issues will be fixed.

Feel free to write us back anytime.

#11

Grat to know that, thanks a lot.

#12

October of 2019 and the issue remains.

This is why I cancelled my subscription: The idea is really good but poorly executed. Shame.

#13

Thanks for your post.

Can you provide us with the song names?
Are all of those tracks stored in VOX Cloud?

Can you make a screenshot of the duplicated files and attach it to your next post?

#14

I’ve had this problem for a while also. I have these scattered in my 4000+ tracks in Vox.
I’ve attached a screenshot.

IMG_9349E27B1EB7-1
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#15

Hi,

Thanks for your post!

Please indicate what iOS and VOX versions do you have there?

We’ve introduced a deduplication logic some time ago, and it seems to be working fine on our hardware + your account (the lastest OS + VOX version), our QA team has re-checked that on my demand.