Hi, brand new trial user here. I like the look of VOX on yosemite but I'm finding it awful on the iphone. BUT the mail reason why I won't be going the paid version is that you don't allow users to download their music files BACK, if they ever decide to leave. This is simply appaling. I love the idea of my files in the cloud and SO much better than iTunes constant messing up of my library etc, but I'd never upload all of my files, never to get them back again!!!
You really need to rethink this one. It cannot be a technical issue as cloud services everywhere allow up and downloading.
Would love to join up but ONLY when this is sorted,
Cheers
Philip