Can't sign in on macOS Sierra


#1

I've subscribed for the trial but can't sign in on mac. I've searched through the forum and I've tried various fixes founded in other threads but with no avail. Switched to another mac user.. used the dropbox reset script..changed the browser. Nothing works. Any help?

I have the latest VOX version.


None of the "Sign In" buttons work on Vox...!
#2

Hello,
Thanks for using our app!
Need more info here. What exactly went wrong? What exactly happens when You click the "sign in" button? Do You see LOOP agent icon in Your menubar? Screenshots would be helpful. Thank You.


#3

Hi!

Nothing happens when I click the sign-in button

this is my menubar

Thanks


#4

Thanks for the info.
Quit the VOX app, Run this two commands in terminal and then try to sign in again

launchctl remove com.coppertino.VOXCloud

xattr -d -r com.apple.quarantine /Users/superhero/Desktop/vox_test_before_release/VOX.app

Let mek now how it goes!


#5

Nope. Nothing happened. Still stuck.


#6

Something prevent's LOOP agent from starting. It should appear on Your menubar, which is not...

  1. Quit the app, remove from Applications folder and empty trash
  2. Run this command:
    launchctl remove com.coppertino.VOXCloud
  3. Install app from the AppStore again
  4. Sign in to LOOP

#7

Working now! Thanks. Btw before I was using the version downloaded from your website not this one from the AppStore.

Thanks again.


#8

Great!
Sorry for the inconvenience.
We will check again both versions. Thanks for letting us know!
Have a great day/night!