Bluetooth output sounds terrible


#1

When I listen to music on VOX using my bluetooth headphones, the sound gets very crackly. I don't experience this issue while listening to other things (youtube, games, etc).


#2

Harvey, thank You for getting in touch with us.
Does Vox sound normally when listening through built-in soundcard and loudspeakers (not Bluetooth)?


#3

Yeah, Vox sounds normal with speakers and wired headphones (bluetooth headphones can be plugged in and it sounds fine like that).


#4

Please try to increase playback buffer (Vox- Preferences- Audio- Advanced - Buffer, up to 3000-5000 ms. Will this help solve the issue?


#5

It didn't make a difference, Vox still sounds crackly with bluetooth when I changed that setting.


#6

did You try to re-start a track after changing setting?


#7

Ok, I've tried that, but I get the same results.


#8

Oh, that's very strange... Which type are these headphones?


#9

These are the Philips SHB7250.


#10

I have the same problem on MacOS with Sony Wireless Stereo Headset. Sound gets cracking after a few seconds. When I activate the player or click any control button in menu line it gets ok but starts to crack again after a few seconds. With wire, it works ok.


#11

Hi,

Does it work fine with other media players?

Did you try to pair\unpair the BS device with your Mac or simply reboot BS device? .


#12

Hi… mine is the same if I don’t disable the “hands free” function of the headphones. You can go into devices/printers… find your headphones and go into the “properties”, then “services” and uncheck the “handsfree telephony” feature. See if this fixes it for you… after doing this I was good to go, but obviously you could have some other problem.


#13

My device works ok with iTunes. I have not to pair/unpair it because it Sony Headset has own usb adapter. I tried reboot as well and still nothing (


#14

My suggestion, above, is for the PC… did you try that?


#15

Sorry, I didn’t understand what the settings you are talking about. I didn’t find it. I bought a headphone wire :slight_smile: