Unable to play anything from the cloud (or even list albums) on both iOS and desktop. Connections time out. Internet connectivity is fine at my end…
Anything amiss currently?
Hi,
Thanks for your posts!
We were forced to start unplanned downtime to install an urgent update and improve the situation, technical service is running at the moment.
VOX Cloud should be back online in a couple of minutes!
Nope, nothing will load. It just has a circle and then after about 5 minuets it says it timed out
Not working for me either.
Both iOS and Mac version are not functional.
Purchased Premium on Mac - Mac Catalina still says go Premium - Problem Activating Premium in VOX app
Negative. Deleted the app as well to see if that would help. Now none of my music is showing. Im on a gigabit connection as well.
Please accept our apologies for the temporary difficulties with VOX.
Currently, the service should be fully operative at the moment, but Library loading might take a bit longer than usual.
Hopefully, we will manage to finish installing updates in a few hours and VOX Cloud efficiency will be back to normal.
VOX servers are currently under the maintenance, and some of the problems, connected with the authorization requests and Library loading, might still occur.
However, VOX Cloud should be fully operative now.
If you face any issue that prevents you from using VOX Cloud, please reach our tech. support desk https://vox.rocks/support they will try to help you individually.
Hopefully, they will be able to provide you with some tips to kick start the processes that might have been stuck due to the maintenance.
Cheers,
Since latest Mac OS nothing will sync to cloud. It will not let me manually upload. It will not let me add folders to sync. What is the problem with the service I have paid for that used to work? Is your software not compatible with latest Mac OS?
What VOX app version do you have?
Did you try to Drag&Drop your music to VOX app? Does the upload process start?