Yet another day with no follow through on features. To their credit, they did post a timeline, but if we follow the rest of these peoples track records, it will never be followed through. This is my final straw with this company.
-They refuse to give me a way to download my entire library out of the cloud in one shot. The drive that held my music has died and Vox was my only copy of my Hi res tracks I had. I have close to 41,000 songs in Vox. I will never get these files back.
-The snarky replies from developers/support when we hold their feet to the fire is unacceptable. You have a product that could 100% be fantastic, but refuse to get over your lazy selves and actually do what it takes to get the damn job done. Apps like Prism for Plex for example, was developed by ONE guy and has been out for a year. In that one year, it has 10x the features that this app that has been around for years doesn’t. Seriously.
I am moving over to Qobuz. They are running a special right now, that you can get their studio subscription for $14.99/mo and have unlimited downloads and streaming. They offer an iPad app, Mac App, and iOS app that all WORK. Unlimited ways to search for metadata and loads of Hi Res tracks. I had an exact copy of my Hi Res library in Apple Music that I was able to move to Qobuz with Soundiiz.
I am furious that you have taken my Hi Res library from me with no way to get it back. Shame on you! I worked hard to get those tracks over the years!
To anyone else reading this (if they haven’t taken this down), if you are considering this app and service, I suggest you take a hard look at other options before using this one. For those who are interested in Qobuz, here is the link to sign up. https://www.qobuz.com/us-en/music/streaming/offers
Here is a link to Soundiiz to move your lossy (Spotify, Apple Music etc) to Qobuz. https://soundiiz.com