Album artwork problem


#1

I transferred my albums to google drive and opened it in vox mp but the album art wont show. I have 5 albums i transferred from drive to vox and i have not encounter a problem with the artwork in the past. In my mac the art shows. Not a problem in the mac vers if youre wondering. Is there a way to manually add the art or fix this?
There is also times when i pugged my iems and start the music but there was no sound and the music is playing, but it fix with a swipe so not much but theres also that.
Device: iphone 5s
Os: 12.4.8
Vox latest vers for my iphone

thank you


#2

Thanks for reaching out!

I assume you’ve transferred your music via the Files.app > Share option, am I right?

Please make sure those files have album art embedded to the files, otherwise, the artwork might not show up.


#3

they do. I havent had a problem with the other albums but this new one. I clicked “open in” -> vox app. Its exactly the same as i did in the past wether it was exporting or uploading to drive. Everything is intact like how it was in the mac (which works fine).