About carplay issue


#1

It is great that VOX can support carplay. I really love it! The small problem is that when you hit the virtual buttons of shuffle or repeat mode on my car screen, they don’t work. I don’t think it’s my car’s problem because it works fine with apply music and google maps. Is it possible to fix that?


#2

Hi,

Thanks a lot for your post and reporting an issue.

Few questions:

  • Which version of VOX app are you referring to?
  • Are those buttons work fine using your iOS device?
  • Did you try to re-associate VOX with CarPlay?

#3
  1. version 2.3.9.
  2. Buttons work fine on my phone.
  3. I tried, but no change.

#4

please help me…


#5

I have the same issue :disappointed_relieved:


#6

Same issue, and I have the latest update.

They work fine on my iOS device.

Yes, I tried reassociating VOX with my car.


#7

I have same issue in January 2020. Is VOX support going to fix this???


#8

Thanks for your post!

VOX Support is not supposed to fix that, since VOX Support does not code…for the good of all of us :). However, VOX Support will make sure our QA team will reproduce this happening and our dev. team will finally fix it.

Stay tuned!