Vox ios app wont stream with full strength LTE or 4 bar wifi most of the time


#1

I would say that 75% of the time I cant stream my music from the Loop cloud. Ive tried clearing cache no luck. This happens when I have full strength LTE signal and full strength 4 bar wifi as well. If I cant stream most of the time I cant use your service and will need a refund! What’s the problem?


#2

Hi,

Thanks for reaching out! Please advice you current iOS and VOX app versions? Did you have the same problem on Wi-Fi?


#3

Ios 11.4.1 and app version 2.3.3


#4

same problem when using wifi. LTE works better when it works ive noticed