User manual?

#5

every file is giving a little window with “failed to load"

met vriendelijke groeten

Alexander de Wilde

#6

any ideas?
still no music.

should I look elsewhere?

met vriendelijke groeten

Alexander de Wilde

#7

I have music now!
apparently it imported all my music from my NAS.
so I have a lot of albums, but how do I view my collection is the ARTIST/ALBUM structure?
cannot find that anywhere.

it sounds good , bye the way.

met vriendelijke groeten

Alexander de Wilde

#8

sorry for all the mails, I have got it working now.
bought the radio as well.

last question :
for the radio in the Netherlands: I’m missing 2 channels:
- omroep brabant - BNR (business news radio)

can you add those?

met vriendelijke groeten

Alexander de Wilde

#9

Sure, just send us the stream link for it and mention the genre.

And after that we will add stations right away.

Looking forward to hearing back from you!

#10

nice, here they are:

Omroep Brabant, this is a regional station:
http://streaming.omroepbrabant.nl/mp3hq http://streaming.omroepbrabant.nl/mp3hq

Business news Radio (BNR) , very popular for business people.
http://www.bnr.nl/?service=player&type=liveradio

thanks in advance

met vriendelijke groeten

Alexander de Wilde

#11

Hi Alex,

We've added the Omroep Brabant, so you can listen to it now.

Regarding the Business news Radio - unfortunately stream for it does no work on our side. Do you have a stream in .m3u or .pls format?

Looking forward to your reply!

#12

hi ,

for BNR I have found :
http://bnr.cdp.triple-it.nl/playlists/bnr_aac_64_05.pls

Omroep Brabant : I cannot find it yet. Does it need refresh or something?

hope te hear from you.

met vriendelijke groeten

Alexander de Wilde

#13

We've added the BNR as well.

Yes, it may take some time to refresh.

Please let us know if it appears on your end. Thanks!

#14

Hi,

Omroep Brabant is working ! Thanks

BNR not yet, I will try again tomorrow

Met vriendelijke groeten

Alexander de Wilde

Op 28 okt. 2015 om 12:06 heeft VOX Developers tender2+d5039b1459@tenderapp.com het volgende geschreven:

#15

Hi again,

still cannot find BNR ……...

met vriendelijke groeten

Alexander de Wilde

#16

Hi,

Could you check once again if it appeared?

Waiting for your reply!

#17

still cannot find it .

search for “BNR” : no results
search for “business”: 2 russion and 1 Ukrainian

hope to hear from you , thanks for all the effort.

met vriendelijke groeten

Alexander de Wilde

#18

Alexander, we'll update the database today once again.

Please make sure to reload your VOX on device completely after 3-4 hours and check again. Thanks!

#19

the quit-reload did the trick !!!
I didn’t know that.

thanks a lot, have a nice day.

met vriendelijke groeten

Alexander de Wilde

#20

Perfect :)

Be sure to write us back if any questions arise.

#21

My Vox music player is installed on an iMac, but I know what you mean; in fact, I’m cancelling my subscription because the technical “support” is so grossly inadequate, and because THERE IS NO MANUAL, not even a one-page set of instructions. The sound is great, but it’s like having Rolls Royce with no steering wheel. It just won’t do. I’m looking for something that I can use.

#22

Yes, indeed, a manual would be very helpfull!!

#23

When I click on http://support.coppertino.com/kb I get a warning that “This Connection is Not Private as the website has an expired certificate. This website may be impersonating “support.coppertino.com” to steal your personal or
financial information. You should go back to the previous page.”
Is it safe to ignore this warning?

#24

Yes, same here. The sound is fantastic. My Vox Music player is installed on a 2017 MacBook Pro and I’m also thinking of cancelling my subscription because of the lack of a manual or even some basic instructions. I paid a lot of money for this subscription and I just can’t work out how to set it up to suit my own requirements. For example I NEVER EVER want Shuffle and I can’t see how to disable it. Also, most of my folders contain incomplete playlists after importing to Vox. But the main problem is not knowing how to customise the player. I especially need to customise for poor vision -eg larger font size and black text on white background. Etc etc.

Sorry -I’ve just noticed that I posted this as an ios topic instead of MacOS.