Unable to download songs from Loop


#1

Using VOX 3.3.9 (build 3390.4), signed in to Premium.

I have my download location set in preferences to /Users/mike/Music/Vox Downloads but when I try to download songs previously uploaded to Loop, nothing happens and no files ever appear in that folder.


#2

Hi,

Thanks for reaching out!

Please advise if you see the download progress on VOX UI?
Did you try to re-boot the Loop app and repeat a download attempt?


#3

Hi!

Sometimes I will see the animated orange loop for a second or two, and sometimes I will also see a Downloading message at the bottom of the Vox window, but it’s very brief and not long enough for anything to have downloaded.

I used this command:

launchctl remove com.coppertino.VOXCloud

and restarted Vox, but it didn’t help.