Still missing artwork on Loop on iPhone


#21

These are only leftovers from your library like m3u files, don't pay attention to them.

This counter will be fixed in the future updates.


#22

Hmm, well on my Mac if I click on the Loop icon in my menu bar it states:
Up to Date / 118 Tracks

And on my Mac, if I open Vox, it shows nothing in Loop.

But on my iPhone, if I open the Loop app, I see 8 albums and I only have Loop on, no other services. iTunes is not on for music in library. If I add up the songs in those albums it is 116.


#23

Could you please tell us the email of your account?


#24

srdesignsus@mac.com


#25

Will you be able to clear my account or reset it somehow so I have nothing in Loop and then can start a new upload of my library? Those 118 tracks I cannot see in Vox on my Mac.


#26

Hi, I am having a similar problem with artwork. I am new to Loop/Vox.

I initially uploading most of my FLAC collection and all of the artwork seems to have worked fine on my Mac and iPhone. However any upload that I have done since that initial one has no artwork on my iPhone. I have checked all of the files and they have artwork in the metadata. I have also tried deleting them and re-uploading, and deleting and reinstalling the app on my iPhone. I also tried installing the iPhone app on a friends phone to test it and the artwork still wasn't there for any albums uploaded after my initial upload batch.

Is there anything else I can do to get the artwork working on my iPhone?


#27

Discussion was added to Old Pending queue