Soundcloud stream is empty in VOX 3.3.9 + macOS Catalina

unmen · 2019-07-07 13:45:20 UTC

Hello!
I’m using free version of VOX 3.3.9 + macOS Catalina Public Beta 2.
After signing in Soundcloud account I get empty stream and likes and account name at Preferences:

Progress bar simply spinning after I visited my Soundcloud account.
It’s all about Beta of macOS?

Thanks.

VOX_Support_Team · 2019-07-07 20:30:46 UTC

Hi,

Thanks for reporting!

Did you try to re-login using your SC account in VOX app?

unmen · 2019-07-09 12:29:53 UTC

Hi,

Yes, several times.

VOX_Support_Team · 2019-07-09 12:31:41 UTC

Hi,

Please try to re-login to SC once more, but this time enter your login credentials manually. (do not use SSO option)

Tell us how it goes?

unmen · 2019-07-10 16:45:56 UTC

Hi,

Yep, it goes smooth and well after I made re-login using e-mail and password of SC not G+ or Facebook linked accounts.

Thank you!

VOX_Support_Team · 2019-07-10 17:08:45 UTC

Hi,

Thanks for your reply!

I can only add, that this behavior should be fixed in the upcoming version of VOX app.