I tried many times to login my Vox premium account on my Mac but not successful. My subscription is valid. Every time I press the sign in button on the right top corner of the Vox player, it will pop up a new page asking for “Authorize”!! I pressed it and in fact trtied many times but fail. Please help. It has been more than a week now…
Let me clarify few details:
Which browser do you have set as a default browser?
When you click on sign in button, what happens next?
Please describe with as much details as possible, thanks!
My default browser on my Mac is Firefox! When I press “sign in” on the Vox Player it will take me to browser asking me to “Authorise”! Once I authorise the web page will go to VOX site but the VOX Player still remains “loading” non-stop. If you press again “sign-in” on the Vox Player the while process will repeat and repeat!
When I first joined the premium in Dec’17, the Vox Player worked fine until a few weeks ago you said the cloud is under maintenance! Since then I can’t sign in the Vox Player!!
You also may try to do following:
Close VOX and Open terminal
1)launchctl remove com.coppertino.VOXCloud
2)/System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -kill -r -domain local -domain system -domain user
Start VOX and check Sign in function.
Looking forward to your reply!
No improvement at all!!
Is there bugs in your app? I can’t use my premium subscription for weeks already!!
Please contact our tech. support in direct: https://vox.rocks/support
Sure they will help you to figure it out.
It seems like you have no solution! I can’t use it now and I am asking for a refund of my used portion of my subscription! Please respond!!