Can't choose any folders when trying to sync from Itunes - Sandbox


#1

Hi I keep getting a popup window from “Sandbox expanding” that requests I select folders to access
All my music is on an external hard-drive, which my Itunes connects to without issue.
But VOX does not allow me to select the external drive or any of the folders on the external drive.
Can someone please tell me how to get this to work?


#2

Thanks for reaching out!

Yes, iTunes indeed has some benefits in macOS ecosystem, since it was developed by Apple, hence, we have added a way to allow VOX gain access to the various parts of your system on demand.

Have you noticed such a pop-up?

We would suggest using “Grant access to whole file system” or “Allow VOX to Play…” and set a path to your external drive.