Bug in payments

  1. Create subscription for one year → Money was charged, I have subscription for one year.
  2. Cancel subscription → I still have subscription for remaining period of my subscription.
  3. Create subscription for one month → Money was charged again. Now I have paid for 1 year + 1 month, but have only one month of paid subscription.

When you get money from your customers you need to extend paid period, but not create a new one from now.
Actually you don’t need to charge money if current period doesn’t finish yet.


Any answer here ?
May be you can manually extend my subscription period ?


Please reach our tech. support desk https://vox.rocks/support to have it sorted!